Thu, 03/13/2025 - 14:28 Mississippi State Parks – Reservation System Upgrade FAQ We are upgrading our reservation system! Here’s what you need to know:Can I still make, change, or cancel reservations?Until March 3, 2025: You can make, change, or cancel reservations as usual.Between March 4 – March 31, 2025: You will NOT be able to make, change, or cancel any reservations for dates after April 1, 2025.Starting April 1, 2025: You can make, change, or cancel reservations again.What happens to my reservation if I already booked for April 1, 2025, or later?Your reservation will move to the upgraded system automatically.If you need to change or cancel it after April 1, 2025, you must call 1-800-GO-PARKS for assistance.How will refunds work if I cancel my future reservation?If your reservation was moved into the upgraded system, refunds will be sent by check from Mississippi State Parks.What personal information is moving to the upgraded system?Your name, email, and phone number (if you had one on file).If you didn’t have a phone number on file, a default number will be used.Will my online account move to the upgraded system?No. You will need to create a new account when the upgraded system launches on March 25, 2025.Use the same email address from your old reservations to link your bookings.What if I don’t have access to the email I used before?Call 1-800-GO-PARKS for help. They can update your email so you can access your reservation online.Is my personal information safe during this upgrade?Yes! The migration is happening in a secure system, and your data will not be shared with third parties.Can park staff still look up old reservations?Yes! Park staff can still access past reservations for customer support. Parks & Destinations